First time there, it was a Hot Wax booking and she used strips for many areas and left with some areas grow back within 5days. I’d say the wax was tepid and not that warm on my skin (definitely not hot) Not as lasting as a hot wax would be. Only half was hot wax. For the price it sadly didn’t meet expectations or standards I’ve had else where. Location and ease of booking though 100%, they make it super easy to book at short notice. Just not as expected for Hot Wax.