My 45 min appointment lasted exactly 45 min with the 30 minute delay i had to endure. She barely cut anything, very messy, not at all symmetrical even tho she kept on checking. When i pointed out it was off, she insisted that was the intention. I was affraid to let her touch the scissors again. 15 min for a cut and blow dry. I should have let my drunken friends cut my hair, same result but with 40 £ more in my pocket