Jackie & Co - Kensington Olympia Reviews

125 Hammersmith Road, Kensington, London, W14 0QL

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Reviews are written by customers after their visit.

4.5
1762 reviews

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Written by our customers, so you know what to expect at each and every venue.
Quiet noisy and impersonal. They kept tangling my hair in the brush
Such a lovely salon. Have been a client here for a while now and they are always amazing, their cut and colour is incredible and the Brazilian blow dry makes my hair feel so soft and shiny.
Jack did an outstanding job, really listened and saved my previously bad haircut! I'll be back for sure!
I'm really nervous about going to new hairdressers but I'm glad I booked with Jackie & Co. The venue was clean and the staff were welcoming and amazing at their jobs. I left the hairdressers in love with my hair and I will definitely be returning.
Booked in for a cut and blow dry. Greeted initially by a lovely man who took me to the back where I met someone else to wash my hair. After this I was barely given any time to explain what I wanted, I had photos to show a style and I felt rushed. He cut my hair to a longer length than I actually described. Then blew dry my hair very flat (I have very fine hair so always ask for it to be given a bit more volume in the blow dry process) and put an oil all over it leaving it looking greasy. Hair dressers in the past know to not bother with product afterwards since I’ve very fine hair - and it just weighs it down. It was all done in about 25 mins - shortest haircut I’ve had. He didn’t check after it was dry for any missed bits - of which there are now many. I felt as though I was an inconvenience to them - although there were many others in at the time. I’m left with an uneven cut, and regret paying so much for very poor service. It’s annoying because I’ve heard many good things about the salon and was given a promising start to my experience by everyone being lovely. It’s just a shame - I’m sure it would’ve been fine had he not rushed through the process, and actually spoken to me a bit more. I probably won’t be returning - I’ve had cheaper haircuts that were not only a better haircut but a better experience with staff who made you feel welcome!
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