It wasn't really what I was expecting but they have tried their best and do not want to complain. Maybe they'll benefit from focusing more on clients. Brilliant people anyway.
I had the keratin treatment today and have to say that was very happy with the result and also the approach and attitude of the staff. It was on offer and great value for money! The stylist offered great hair advice whilst carrying out the treatment! So glad I found this small but great place near to Kensington Olympia!