Jackie & Co - Kensington Olympia Reviews

125 Hammersmith Road, Kensington, London, W14 0QL

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Reviews are written by customers after their visit.

4.5
1796 reviews

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Written by our customers, so you know what to expect at each and every venue.
Overall it wasn’t bad, had a toner and haircut done. Toner was good although the service wasn’t great, I am not sure the person who shampooed my hair was actually working there or not, my hair was also detangled in a very painful way (even though I am not really sensitive usually). Haircut wasn’t bad but she cut more than I wanted and actually it doesn’t look great when I blow dry my hair at home... will not recommend this place, it was really crowded for such a small salon.
Raha is brilliant; she spent 4 hours correcting my ridiculous hair and turned into a chic style that has turned me into a new person. I recommend her patience, confidence and honesty. She is experienced and calm. You can ask her anything and she will answer it to the best of her abilities. I am defo going back!
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Absolutely dreadful. First, they tried to get me to pay double the price quoted on my treatwell voucher, saying the prices had changed. When I said I’d go elsewhere, they told me they would honour it but that any extras would have to be paid for at their normal (extortionate) prices. I said fine. They then told me they couldn’t dye my hair If I didn’t have toner. That was £25. And so it went on. Do NOT go here. They are cheats and won’t honour the booking.
Very friendly staff. Gave good advice. Took time doing your hair. Only thing I couldn't understand is the price charged. Used groupon voucher which was paid beforehand £34 which included half head highlights or full colour and cut blow dry Paid extra £93 for long hair, full hair colour and highlights. Well over £100. Which seemed very expensive.
I really like Stella and the overall atmosphere, all the staff was really friendly to me. Maybe just the table and the waxing tools could have been cleaned before my arrival and not while I was there. Nonetheless, I‘m satisfied with the overall experience!