Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews

Poyle Road, Colnbrook, Berkshire, SL3 0FF

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Reviews are written by customers after their visit.

4.0
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Written by our customers, so you know what to expect at each and every venue.
i contacted this spa just days before valentines day, with not a clue of what to do for my partner and time running out fast. The person i spoke to on the phone was extremely friendly and really helpful as being a man i had no idea what goes on in these sorts of places. It took a little while to get to as got lost several times, although whenwe arrived the hotel was just amazing. We were greeted and took through to changed. We were shown all the different rooms and how to use everything and given a herbal tea (not really my sort of thing, but very enjoyable) we both chose our treatments finished our drinks and headed to the pool. two young therapists came to get us for our treatments and we had them in the same room which was nice as it being my first spa experience after the treatments we relaxed in the chill out are with a glass of bubbly. Overall a great experience and lots of brownie points for me cheers ladies at imagine spa
This was my second visit to this spa, this time with a friend who had never experienced it before. Had a amazing time, staff really friendly, location great and facilities excellent. My friend really enjoyed the experience too. Have to say, had the best deep tissue massage I have ever had!!! Been fortunate to have had a few in the past but this was something else. The therapist I had (Victoria) was amazing, really friendly and made me feel at ease straight away. Oh, and the heated oil felt so good too - nice touch. Would definately reccomend to all my friends and family. Can't wait to enjoy the whole experience all over again.....
Lovely and quiet. Only minus point was that it is not actually in Heathrow Terminal 5, but you need to take a bus from terminal 5 which costs £8 return. So for 2 of us that added £16 to our trip.
Great hotel located in a small village. The spa is spacious and very clean. We went on a midweek so when we arrived we were the only people there. The changing facilities are good and we were provided with towels and a lush bathrobe. The person showing us around was nice and helpful and didn't push us for treatments. I have rated the facilities as ok and no more than that for the simple fact that the pool water was slightly cold (you expect a jacuzzi to be rather warm) and the steam room was nowhere near steamy. All in all a good experience for a good price.
The spa was not conveniently located at Terminal 5 and so we had to pay for a bus service to get us there (£4.50 each way per person!). The facilities were pleasant enough but no jacuzzi and the pool wasn't nice and warm. The sauna and steam rooms also had a gap at the bottom of the door and so steam/heat kept escaping. Our lunch was delicious as expected from a 5 star hotel but was costly and so bumped up the overall cost.
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