May I ask why the keratin treatment is washed out prior sealing it with heat? Those are not the steps of Brazilian blow dry. You have actually washed out the treatment and then blow dryed and straightened. The treatment steps also shows different steps than what I received. Also no oil was being applied throughout the treatment as per description of it. Now I’m realising it was done wrong. Also you should update the duration of the treatment. It says 1:45 but it nearly took 3 hours.
I absolutely love Image Bermondsey! First of all, Melinda is a lovely person, very professional and knowledgeable, and the rest of the team is very friendly too. I went there with an idea in mind and the outcome is even better than I imagined. The attention to detail put into the haircut was outstanding and the blow dry at the end was amazing! I would recommend it to everybody and will definitely go back in the future. 1000+/10 :)
Melinda was so welcoming and encouraging. Walked out of the salon with gorgeous new colour and clean cut with a showstopping blow dry. Honestly so happy with the result! 😍😍