Please note I've visited the salon before and they cut my hair perfectly. This time round, another woman was assigned and I left the salon in tears. It was definitely miscommunication on both our ends. Perhaps if I had been clearer, we could have avoided the mistake. But I also think there was a language barrier. I left the salon with a long pixie cut instead of a Bob. It's going to take months to grow out :| .
Before I booked I called spoke to manager who I explained what I was after. He seemed super helpful and assured me that they can do it. On arrival I noticed Valentina didn't look too happy. Wash was horrible, & she didn't know how to blow dry. I explained what I was after and kept refusing to do it. Half way through blow drying my hair she went to smoke even though I told her I was in a rush. In the end I gave up and said to blow dry it straight I walked out with wet hair patches all over! AVOID