Hi I have booked wash, the cut and blow dry and although I rebooked my appointment AND I was late, Arthur took his time to make sure everything looks good. The cut was ok, but end to be more of just a trim I must say. The blow dry was the best I had in my life (I wanted the wavy, messy bob for my Christmas party that night) and I received nothing but compliments on my hair! Value for money! Arthur is very attentive and knows what he is doing.