I booked a hair cut very last minute, and I think there may have been a few people who had done this as it felt a bit fraught in there. I was in and out in about 20-25 minutes, including some waiting time! So didn't feel like I could really enjoy the experience, I was just someone else to deal with before the end of the day!
My hair was a mess going in after months of self-done haircuts. The ladies were great and were able to even my hair out in no time. I had a great experience.