Limited choice of colours. Tatiana was kind of rough when she was taking care of my hands. It was her 2nd day though, so she must have been nervous. Gel only, no shellac. It took 1.5 hours with no design on the nails. The result was not bad though. Great nail shape, Good for dropping in after work because it's close.
This was the best manicure I've ever had! Tanya took such care and time with my nails, I am so impressed. The job Tanya did was significantly better than other places where I've been charged a fortune. All the staff I met were kind, warm and welcoming. I cannot recommend this place highly enough!
The overall experience is terrible. Firstly I was not offered any water or drinks upon arrival, which is okay. However they used the big flat straighter when doing the treatment. It burned my skin on my upper neck. My neck has left with visible red mark. I complained, but the lady (Anna) just said it should never happened. I asked her to be very careful, then I got burned again on side of my head. I asked for ice for pain relief and she said it should not happened and she didn't have ice and they didn't even offer any discount or apologies afterwards. I was in a rush to go, so didn't have time to argue with them. In the evening, my upper neck got worse, burning sensations and hard to sleep unless I sleep sideways...
I filed a complaint to treatwell and send them pictures of my burned mark on my neck and the Salon refused to issue refund, no apologies.
I have never had a Brazilian blow dry which left me with visible burns and never have a salon which did something wrong and cause customer injury and didn't offer any compensation nor apologies.
I will not recommend this salon to anyone. I will take this matter with legal advice as it literally cause personal injury during treatment and they didn't provide any cares to their customer.