Very odd. Impossible to relax due to the constant clubbing music in background plus the hairdresser was definitely rushing to get me out so she could go home. Not really sure whether I actually had a conditioning treatment, felt identical to a normal wash, only last 5 minutes and my hair doesn't feel any different to before. While I was in the salon a man came in to complain, saying his girlfriend was at home crying as they had ruined her hair, so maybe I got lucky that mine just looks identical to before!
Alice was amazing, I had really long hair which did not get a cut for months, super damaged and full of split ends! she was not rushing and she was particularly attentive to the symmetry. Thank you Alice ;)