House of Hair - Spitalfields Reviews
7 Bell Lane, Spitalfields, London, E1 7LA
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4089 reviews
There were no problems with friendliness during my time at the salon but a few things did let me down and have put me off visiting again. First of all I didn’t get the proper wash/mini massage in my hair that you usually get at the hairdressers - was just a bit of shampoo and rinse. The lady who cut my hair cut off more than I asked, she didn’t ask if everythint wasn’t ok after or show me in the mirror from the back view. I felt that the cut was quite rushed considering I was the only customer in the salon at the time and we finished a good 15 minutes before the 40 minute time slot. I asked if I could have a certain amount cut off and then if I wanted a bit more could she go back and do that for me as I wasn’t feeling 100% brave to have a lot snipped off and she said ‘no I can’t do that you have to come back again and pay’ even though I’m paying for my hair to be cut in the first place and surely that’s what hairdressers do as good customer service so why shouldn’t that be allowed? After leaving the salon and thinking about it, I didnt feel like there was much care or time and effort put into the hair cut, was almost like she wanted to get it over and done with. I think I’ll be visiting elsewhere next time! It’s a shame!
Ladies' Haircuts
Verified review
As always, the haircut was very good with a friendly atmosphere
Ladies' Haircuts
Verified review
Loreta is brilliant- very professional and I love my eyelashes! :-)
Eyelash Extensions
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