Cut off a lot of my hair. Left completely upset. No resolution at all. It was supposed to be a tidy up by instead my sides and back was completely cut. My scalp was burnt by the heat of the hairdryer too.
Perfect haircut, exactly what I wanted. Very friendly hairdresser too, and they talked me through what cut would suit me and what I wanted. Even fixed the dodgy layers I had from a previous hairdresser!