Val cancelled 10 minutes before my appointment, which also happened last week. I wonder when I will be able to get an actual appointment there... I had a first experience in December which was great, with excellent customer service. And now whenever I book an appointment it's either closed when I show up or Val cancels just before. Whenever I text her to reschedule she never replies...
I booked an appointment on Thursday afternoon. Turned up at the salon and it was closed. Tried to call, but no answer. No answer and closed on Friday too?
I gave a 1 star for everything as when I arrived at the shop it was closed. Called multiple times and no answer too. Was so looking forward to it too. I hope someone will contact me.