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Venue rating

3.7

50 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Hilton Cardiff Hotel
Hilton Cardiff Hotel
Kingsway,
Cardiff, Glamorgan, CF10 3FD
United Kingdom

Hotel Spa

Hilton Cardiff Hotel
Kingsway,
Cardiff, Glamorgan, CF10 3FD
United Kingdom

Opening hours

Mon - Wed 10:00 am - 6:00 pm
Thur - Fri 10:00 am - 7:00 pm
Sat 10:00 am - 6:00 pm
Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Hilton Cardiff Hotel part of Hilton Hotel Spas

Recent recipients of the National Tourism Award for ‘Best Hotel Team’, Hilton Cardiff provide refreshing, attentive service in the heart of the Welsh capital. Located near a number of attractions – including both Millennium Stadium and Millennium Centre – the fantastic location and well furnished rooms will ensure the comfort and pleasure of all guests.

A stunning example of Art Deco architecture, the hotel boasts views overlooking the Castle and Civic buildings. Relax in a spacious and contemporary guest room, complete with bathroom and walk-in shower. Stay productive at the work desk, surf the internet with high-speed WiFi and curl up in front of the 32-inch TV. Upgrade to an Executive Room for more space and access to the Executive Lounge, with complimentary breakfast and refreshments provided daily.

The attentive and multi-lingual staff on the Concierge desk are happy to provide round the clock assistance.

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Services

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Comments

Reviews (written by customers after their visit)

3.7

Chain rating

Based on 50 reviews

5 stars 24
4 stars 15
3 stars 5
2 stars 2
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body Exfoliation Treatments (13)
  • Classic Facials (12)
  • Facials - Men's (10)
  • Therapeutic Massage (22)
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Verified review Visited November 2016
Posted 6 months ago
the hotel and food were so lovely had a fab day and night ... didnt think mush of the spa needs updating, the massage was ok

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Verified review Visited June 2015
Posted 2 years ago
I went for a One Night Escape Spa Break Incl. Bed & Breakfast and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 2 years ago
A very relaxing break. There was everything you could possibly need included in the breakfast and the rooms were an ideal size with a big bathroom.

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Verified review Visited May 2015
Posted 2 years ago
I went for a One Night Escape Spa Break Incl. Bed & Breakfast and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 years ago
They messed up my reservation I had to spend most of my time explaining them that dinner was included.
The staff was not organised at all. It was very difficult to make an appointment for a spa treatment since the lady was never there she never called back and messages weren't passed down.
The bathroom was not really clean there were hair in the shower and drain which is surprising considering its a hilton
Wi-fi and TV cost extra so don't use it unless you want to pay. The room was really dark and you cant open the windows
The only good thing was breakfast.

All in all it was a disappointing and stressful experience I should have spend the money elsewhere. I was so happy when I left and I am not really planing on going there again.

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