I booked a bridal service, and although the initial process was well managed and professional I was really let down by the service immediately before my wedding. We agreed transport would be included but the day before my wedding I was asked to pay extra despite the venue I was getting ready at being the same distance as my wedding venue. I was also asked to pay extra (also not agreed) for lace customisation. The lace was over bleached, which I didn't even ask for and now looks terrible.
Oliver was outstanding and knew exactly what she was doing. She was caring aswell as skilled and obviously has wealth of experience. I've already booked me next appointment with her
Lovely, lovely, lovely establishment. Felt at home the minute I walked in. Had the most in depth consultation I’ve ever had and amazing following advice. Heather is so knowledgeable and non-judgmental. If you want to take care of your hair, this is the place.