The place was really good and the lady was very friendly. However the experience could have been a little better, felt 2-3 times the pulling out of the strip from my arms was not done very well, may be the wax was not hot enough and there was a lot of tug on the skin. And I have usually seen knee waxing done by keeping the leg bent, but since the leg was kept straight the pulling of the strip was a little painful. I was expecting some reddish mark after the wax but no the skin was fine after the wax even at those places where I felt a lot of tug. So can't complain.