It was in general a good wax and the lady was very nice although it was difficult to communicate as she didnt know very much english at all. The leg wax was done great but the hollywood wax she only covered the front part and did nothing to the back part of the private area and Hollywood waxing means removing every hair down there so i was a bit dissapointed with that. Also i have a burnt section down there but i guess mistakes do happen. It was in general really clean and the lady who did my wax was very nice to me and very patient with me considering whenever i wax my legs im always in pain in general and she was quick and fast to ensure that i didnt feel as much pain.