Helen's London Hair & Beauty Reviews

63/65 Goldhawk Road, Shepherd's Bush, London, W12 8EG

Check availability and book online

Reviews are written by customers after their visit.

4.8
3803 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Good service
The end result is good but my appointment was delayed for 40 mins. I will go somewhere else next time.
Very convenient location for me would defo return
Excellent service
Unfortunately I went in for a manicure and pedicure and came out 2 hours later! The brand of nail polishes are poor quality- 2 days later the polish has chipped! The polishes need replacing as the original 2/3 colours I have chosen, no longer matched the samples I chose. I had two staff, the pedicure was done ok, but on later inspection back home, she was too aggressive on my cuticles and have a cut on my large toe. My manicure was done the “Brazilian” way- where it was messily applied and rushed, following by the cleaning up with nail polish remover. This part was painful because she was using a wooden stick with cotton pad on the end to really get into my nail/cuticles. I thought this actually required more time than a normal manicure. I wasn’t happy and another staff had to end up painting my nails! I know they were apologetic but I had to spend an extra hour in the salon to get my manicure fixed. Sorry, but I won’t be returning. You really pay for what you get here