Helen's London Hair & Beauty Reviews

63/65 Goldhawk Road, Shepherd's Bush, London, W12 8EG

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Reviews are written by customers after their visit.

4.8
3803 reviews

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Written by our customers, so you know what to expect at each and every venue.
I would never recommend H&g to anyone for a wax. I noticed hairs on the bed before the appointment, and I knew I should have walked away then but I foolishly stayed. I payed for a strip Brazilian wax and I told the esthetician specifically that I don't like hot wax. Half way through she puts on hot wax without my consent. After the appointment I was left bruised and there were so many hairs that were missed. Not just little hairs, but full patches. I've had many Brazilian waxes before and it's safe to say that this was by far the worst. Avoid!
Came out of the salon with great hair, however, it did take much longer than indicated at the time of the booking. Also, I was asked to pay extra due to the hair type- which is fine, but I would have preferred to have that booking option on Treatwell.
My visit at H&G was great the staff were friendly. I was in and out from my appointment will be going there again for definite 😊
As usual, amazing!! I didn't have my favourite hairdresser but the perosn she chose to work with her did amazing!!! Thanks for fixing my hair!!
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Treatment was weird, usually other salons apply hot wax in small batches, here a big batch of hot wax was applied and then pulled (hence was painful and i don't even find the procedure painful normally), also took longer than in other salons.