When you leave a hair salon, you're supposed to feel fantastic about yourself. I left feeling the complete opposite. During my appointment, I was told by the Afro director who did my hair that my hair was "stringy" and "frizzy", both very negative things which could have been said in a more sensitive ways. During my blow dry I confided in the hairdresser that I used to straighten my hair a lot, to which she responded "I can see why." At the end of my session she had to go over with the straighteners and used these thick ones I've never used before. She said she would curl it under and when she finished, it was poker straight. She then said, I tried to curl it under but it wouldn't do it. I refuse to believe that my hair won't curl under if you use heat styling tools, even the most damaged of hair (which mine is not) will curl if you actually try to curl it. I believe it wouldn't curl because she just didn't try hard enough to curl it and because she was using thick straighteners, not the thin ones that are made to allow you to achieve curls. It was just poker straight with no shape, something I could easily have done at home.
One of the main reasons I went to the hair dressers this time was because last time when I did it myself (it looked much better than it does now) it smelt like it was burned. After my session my hair smelt like it had been singed and I was extremely self conscious, not only about how it looked as she described as "stringy", but also that it smelt like my head had just been put in an oven. I will never go back here and hope that they do not treat their other customers the way I was treated as I've never felt so self conscious leaving a place that's supposed to make you feel beautiful.
So location, welcome and overall professionalism was great. Its really clean inside and they are very attentative. I paid for director wash cut and blowdry which im happy with overall. Just the experience was a little odd at times for the seniority I paid for. When washing my hair, My eyes and cheeks and sides of my face got wet enough that I needed to pat this dry to avoid my make up streaking. Then when it came to blowdrying it was quite violent, so much that I found this amusing when the hairbrush came off from the handle in my hair and the 'director' tried to style it out.