Describe your visit to Health Club at Mercure Norwich Hotewas goodl
We booked the hotel for a weekend away for my partners birthday, The staff were lovely and friendly, the room was perfect, the bar was bright and comfy.
The dining area was beautiful and the food was amazing!!!!!! The sauna and steam room were lovely , we enjoyed them on the Sunday morning and the pool too. We would love to come back and we would also like to bring the children next time.
Great value for money!
Good overall visit. Only down sides was the dinner on second night ordered steak for me and partner medium and come up well done, sent back and the manager apologised and gave us free drinks while we waited also when we checked out the rest of our bill was wipped, very impressed! I would recommend that the hotel does not advertise hot tub on expedia as this is now covered over, but the rest of the SPA was great. I would recommend in the future.
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So where a hotel is concerned I have three main standards, the bed should be comfortable, I want a hot shower whenever I need to and I want a quiet night's sleep. The beds were large and comfortable and the shower was always hot enough. The hotel is very busy and I because the double glazing is very thin, my sleep was somewhat disturbed by other guests coming and going.
Where a spa is concerned I want a peaceful experience, that was unfortunately not the case. It's a popular quick stop for families so the pool is noisy and busy. Not a relaxing experience. The steam room is good, but you can hear all the noise of children in the pool. Sauna is good, same issue. There is no jacuzzi any longer.
It is important to know that this hotel is on a main road and has good links to the city it is therefore very busy and the double glazing is thin and does not really block the noise out. The hotel is very dated, to give an example the curtains were frayed and needed to be replaced or stitched. The food was great and the break was good value for money! the service is a bit hit and miss for example two nights in a row we needed to ask for our wine glasses to be replaced with clean ones. Staff were friendly and hard working.
It's budget, good if you need a break from your routine, would I stay again if I needed to be in Norwich yes perhaps, but for a spa break no sorry.