I made the appointment 6 weeks ago. I was early for my appointment but was kept waiting 15 minutes over my appointment time, apparently staff were on holiday. This is not acceptable. I felt that too much pressure was put on Jane. It is a family business and not professional to manage the business in this way.
Amy was amazing from start to finish. I took.my daughter to get her ears pierced using needles and Amy talked us through the whole thing, keeping my daughter calm. Would definitely recommend Amy!