This has been one of the worst hair experiences of my entire life!! I asked to go blonder, which happened, at the expense of my hair falling out!! I’m not a hairdresser so when I ask to blonder, I expect a professional to tell me if my hair is too fragile and to know when to take the bleach off. I now have half a bob from my hair falling out and am having to chop it all off. Rubbish atmosphere too and not particularly attentive. Would not recommend if you want your hair to stay on your head.
Hairdresser was late, so was stood around waiting for the salon to be set up. Had grown my hair out so that it was primarily natural brown apart from some ombré at the ends. Showed a picture of natural balayage that I wanted and once home (lighting was completely different) I found that my hair had been completely ruined, I now have yellow hair, strips of over bleached platinum, my hair is frazzled in some places, hardly any of my natural colour left, and she had to cut more off at the ends as these had turned white. I cried when I got home. Got my hair done ready for my holiday and now don’t want to have any pictures now that I’m here. Contacted the salon and yet to get a response to get it fixed.