I have been to this salon many times before for waxing treatments and have always been pleased with the results however, yesterday, my usual therapist want available and I was seen by Monica.
I have to say that she was not up to the usual standard of this salon. She seemed to lack proper training and was far too rough when removing the wax - and in the wrong direction too! I also booked in for only a bikini line wax and she proceeded to remove far more than that. She also managed to rip the skin on my perineum.
I would recommend this salon in future but not this therapist.
Everyone is straight forward and very sweet. The woman who shampooed my hair gave me the most gentle treatment I've ever received. The woman who cut my hair knew what I was going to say before I said it, and she did a beautiful job. I love the open, light atmosphere of the salon, as well as the friendliness between the staff members.