Had an excellent experience at Gusto. Azadeh was friendly and it was clear she is an experienced hairdresser. I loved my haircut and blowdry. Happy customer.
Was an uncomfortable experience given they tried to make me pay additional charges that were not disclosed. I selected very long for hair length and was first told I need to pay an additional £5 for “very very long hair” and then later told I would be charged £10… the pricing is deceptive and based on other reviews I’m not the only one.
I was also told to stand up part way through my haircut and they continued cutting as a stood up (just bizarre - I have never experienced this in a salon).