Gusto Hairdressing - Covent Garden Reviews
224 Shaftesbury Avenue, Covent Garden, London, WC2H 8EB
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8790 reviews
The receptionist was very nice. But that was about it.
The hairdresser wore an anti-pollution mask and smelled of cigarettes. I had booked wash&cut, so he informed me that I have to pay an extra £10 if I want my hair dried. When I said that I don't need my hair dried, an awkward back and forth started. In the end he decided to dry my hair anyway.
Communication was difficult. Through the mask, I could not understand the hairdresser very well. And he didn't seem to listen to my (repeated) descriptions of the desired haircut. He kept saying that he would figure out the details later. He never did. The haircut is one of the worst I had in a while. Might have to go for a second round (in a different salon!).
During the cut, the hairdresser announced that the hair dressing gown annoyed him. So he turned it around so that the short part of the gown was in the front and it no longer covered my clothes. In the end I was completely covered in hair.
He was not very careful either. He hit my ears and face very hard a few times. Once when I jumped after one of these hits, he looked at my ear and said "It's fine. It's not bleeding". Great!
Ladies' Haircuts
Verified review
Absolute excellent haircut - best I've had in so long. Request Ofelia!
Ladies' Haircuts
Verified review
Loved the location and my hairdresser was very friendly and accommodating. The music player wasn't working for some of the time which was a shame, as it's a small place and so music is definitely needed over the silence. However loved the popcorn they gave me with my orange juice - nice touch! I was also charged £4 extra due to my long hair which I don't think was totally necessary, but was so happy with my haircut that I didn't mind. They didn't ask me how I wanted my hair blow dried, just assumed I wanted it straight, which maybe they can note for next time. Overall, very happy!!
Styled by Marie•Ladies' Haircuts
Verified review
Emile is a good stylist. I had colour and cut. A bit pricey for bleach but would go back.
Hair Colouring
Verified review
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