Their customer service was excellent. I got a little lost...offered to meet me.
Service was great. Quick! Didn't even realise the time. I will be back. :-)
Not the quickest process in the world (just over three hours for cut and half head of highlights) however very happy with the result! Marco listened to what I wanted and I left with the most beautiful shade of platinum / ash blonde hair which he managed to create using a variety of toners. The cut made my hair look lovely and healthy without taking a lot off the length. My new regular hairdresser!