Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1415 reviews

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Written by our customers, so you know what to expect at each and every venue.
Jake was fantastic, super friendly and immediately put me at ease. He was very attentive to my preferences for the treatment and the massage was top quality.
Wedding reception on, our room was directly off from the reception music. Very loud very late. Next morning at 7am woken by loud music directly outside room. Husband complained so turned it off the 8am same thing happened again after just getting back to sleep. Complained at reception when we checked out at 9am to be told most people like Miss being played! Couldn’t grasp the fact that the music was so loud. Completely ruined my birthday weekend. Have never checked out of a hotel so early.
My wife was refused the chosen starter as it is apparently a sharing dish. This was not indicated on the menu and led to her only having 1 course. Took the shine off an otherwise good visit.
The spa/facials were lovely and relaxing.I phoned to ask if they could be done at same time as the point was to spend time with my daughter. They did say yes so I paid the money to book and then on the morning they changed it to two separate times which was a bit disappointing. But Vivian was really nice and very professional. We had our cream tea after but the man in the restaurant was a bit snappy as told us we had booked in at 11 for lunch when I had booked the afternoon tea package.
Best ever massage, Vivian worked my very knotty stressed back and neck, I left feeling so much better, very relaxed. Thank you so much
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