Guildford Manor Hotel & Spa Reviews

Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE

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Reviews are written by customers after their visit.

4.1
1415 reviews

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Written by our customers, so you know what to expect at each and every venue.
Tania was so thoughtful and very intuitive. She made me feel so relaxed. She is an excellent therapist who really tapped into the essence of feeling good on the inside and out.
Tania was wonderful, professional, caring and attentive, offered advise and made me feel really looked after.
Rosanna's treatment felt very cold and clinical. Disappointing and poor value for money.
A gift for my husband I had to ask the Hotel Manager for the therapist to wear a mask - No masks worn in the main area from anyone or in the Hotel : I booked a 55 treatment and it was only 45 Maybe 55 is from saying hello to saying goodbye !
ABSOLUTELY NO COVID PRECAUTIONS. No masks, no distancing, no sanitiser and no extra cleanliness. I was sold a spa day and was refused it and had to leave by 130. We were not shown round at all and had to wait and nag for robes and towels. No warning of unisex changing rooms (I had no problem with it but think it should be mentioned to everyone). I am very much a glass half full person but this was shockingly bad. Impossible to get refund. I was ripped off.