Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1465 reviews
Overall the experience was ok, im not sure if ai would go back. I booked through spa breaks for my partners christmas present, I found a good deal and upgraded our room to an executive one. I noticed on the email a week before we was coming that they had not input our upgrade, we also had a set afternoon tea which was booked for 3pm when we could not check in any earlier than 3pm, our treatmemts were booked at 4pm, which I felt was rushed. When we got there they gave us the wrong to a standard double
Swedish MassageShow all…
Verified review
Whilst Ali was friendly and approachable. The treatment was terrible. The therapist had long acrylic nails and the massage lacked any depth or connection. She didn't do a consultation form or a verbal consultation and this was particularly concerning as I'm 25 weeks pregnant. I suggested a side lying position but she had raised the back of the bed so it was really uncomfortable to lie on my side. There was no additional pillow for my head so she folded a towel but it was too low. Awful massage
Swedish Massage
Verified review
My stay was ok , some parts were very good but some parts were very disappointing. The facilities were a bit dated , and the steam room wasn't working on the day we were there, the restaurant was nice the afternoon tea was very good and the service we received in the evening was very good. But the breakfast was cold the following morning.
Swedish Massage
Verified review
Lovely short break weekend,food was nice and friendly staff.
Come home feeling fresh and relaxed.
Swedish Massage
Verified review
My friend and I had a Morning Spa Break. The hotel is lovely and I understand has gone through some recent refurbishments. The Spa is pretty basic so I can't give it a 5 star rating. It does have a gym, pool, jacuzzi, and indorr and outdoor jacuzzis, and I think steam room and sauna.
I had the Indian head and back massage. Itwas great. Skilled and friendly.
Biggest issue is staff availability - delays in bookings right down thoroughout the visit -. They are just understaffed in all areas.
Head Massage
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