Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1291 reviews
The hotel wasn't bad, quite pricey, however the room temperature kept going up to 30 degrees even when the room thermo was turned down. Rang reception and they said they did it but didn't work, put in a complaint to the hotel several times on the website with no reply. Had horrible sleep in these conditions which dampened the experience. Massages were great. Disappointed in the hotels service
Swedish Massage
Great atmosphere and treatments and range of food and drink. Very wonderful staff especially the young lady who served us cocktails and later at afternoon tea 😌
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The positives:
beautiful grounds
friendly young receptionist
amazing outdoor jacuzzi
the best earl grey tea
beautiful china
The negatives:
a rude manager
towels too small
understaffed
afternoon tea average (run out of scones, not given jam)
service poor
hairdryer in room broken
sauna not working
food poor quality
no fresh fruit at breakfast
only one pillow per guest
robes inadequate and not spa quality
poorly organised
With a few tweaks this place could be worthy of its 4 star award.
Swedish Massage
The facilities are good. A fairly large indoor pool. The same shallow depth but able to have a swim. The steam room was working but small, but the sauna wasn’t available. There was an indoor jacuzzi with comfortable room for 4 people. But the best thing was the outdoor large ‘hot spring’ pool. Large enough for 10 people. But it looked like there we’re bubbles available but these weren’t working. The bread for the afternoon tea was a bit stale, but the scones were warm and lovely.
Swedish Massage
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