Friendly staff, well presented hotel and spa at first glance but when you look closer, deep cleaning all round is required. Pool and jacuzzi water was merky and there weren't enough sun beds for everyone. Our room (18) was nice but broken door handle to the bathroom, the phone didn't work for reception, only tea available with the kettle and the shower didn't drain very well.
The food was really good for both the afternoon tea and the breakfast, very much enjoyed!
Lovely location, restaurant excellent, we originally booked for 5 nights but due to personal reasons had to leave early. The hotel gave us a very fair refund. Would certainly stay there again.
We came to celebrate our 10 year wedding anniversary. We were in the outdoor hot tub for most of the afternoon but only ever saw the waiter once to ask about drinks. We had dinner but had a very drunk and disorderly group of 4 in the restaurant. Dress code said no work wear before you enter the restaurant, yet the man that was very drunk was in full work gear including a tool belt and a jumper advertising his roofing company. They ended up smashing glasses everywhere, very scary!
Lovely facial and headmassage couldn't fault it. Only one toilet and two showers working at spa was very poor. Only one staff serving afternoon tea and no one around to ask for more tea. Felt very short staffed. Wouldn't go back for the price for the day.