I always book my appointment on line with John for a shampoo, cut and blow dry which cost £38 (my hair is very short). I chose to pay at the salon and I have never had any problem, but last Sunday, out of the blue I was asked to pay £44. When I told that on the website it was £38 the lady at the desk told me the prices have increased (which I checked on arrival home) and was not true. This incident left me cheated, and I am reconsidering a new booking. I'll miss John's really great cut.
Not actual massages unfortunately. Cooking from the kitchen is smelt throughout the treatment room. The aromatherapy oil is diluted so much that it’s barely smelt. The masseuse is not qualifies, unfortunately it feels like someone rubbing in oil for the duration of the massage. Also when I came the staff were unhappy to give the massage as they wanted to go on their lunch break. Not professional.