About ten days ago, I had a haircut, and I asked for a straight cut as usual. As it wasn't a straight cut, I asked her to amend her job, but she didn't. This has been quite inconvenient for me as I have to style my hair differently to hide the unevenness.
I phoned the owner the same day and sent an email as I have been a client for a few years. I trust that my usual hairdresser will rectify this issue. I am quite disappointed with the lack of response to my issue.