Gravity - Notting Hill Reviews

144 Ladbroke Grove, Notting Hill, London, W10 5NE

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Reviews are written by customers after their visit.

4.7
1809 reviews

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Written by our customers, so you know what to expect at each and every venue.
I was passing by the salon and it looked very busy. Popped in and made appointment for the next day. When I came in, I was offered cup of coffee. I explained what kind of haircut I wanted and the stylist done the job exactly what I was expecting. He also offered me some products for hair styling, I bought them and I am very pleased with the purchase! I am definitely coming back!
The location is good- just 2 mins away form the tube. The salon itself is allright. The staff are very nice. A hot drink was offered. The hairdresser who did my hair made an effort to make conversation which I think is very important. I hate awkward silences. The hairdresser told me what would suit and did the cut accordingly. It looks good right now but I cant tell properly until I wash it and style it myself, so I'll edit the review once I've done that. The prices are good for Central London. Overall, a good experience
On the positive side, the salon was easy to find, the therapist was very pleasant and I wasn't kept waiting. I didn't think the facilites were particularly impressive i.e. there were hardly any magazines and they had run out of coffee. The treatment itself appeared to be done as I would expect, although the results were not as good as with Brazilian blow drys I had had done in other more expensive salons so I was slightly disappointed.
Nice salon, very open, light and modern. All the staff were very friendly and the stylist who carried out my treatment was lovely. I was very impressed with my keratin treatment and my hair was super-shiny, glossy and straight when I left. Will definitely be back!
It was my first time at this salon and I was very impressed by the customer service and the treatment. Old or new, they treat their customers very well and the staff are friendly and offer good advice. The location of the salon is easy to find from the station. It was my first time having a brazilin keratin treatment and I informed my stylist about this and he was very helpful in telling me what he was doing at every stage and what results I should expect over the coming months. He also gave good advice on maintenance. I have very long hair so the treatment and the service was very good value. My only disappointment is that I was promised an email offering me the same treatment at the price I aid within 2 months. It’s been over 2 months and I still have no voucher, but once I have this, I will be visiting again for sure.