I had an issue with changing my original appointment on the day with Jason, I had to go hospital due to a personal health issue, took longer than expected. So, I was being given a chance to reschedule my appointment but pay £20 charge as I didn't go to my appointment time/day (I payed £34 on treatwell, so total is £54). My haircut was really good, really like it! Fadi done a great job at the wash and cut :) . Apart from this, I feel Jason should of been understanding and more friendlier on the phone to me on the day, I was going back and forth with this hairdresser on the phone and it wasn't getting resolved. Overall, I'm happy I went along with it, I am content!. I would come back!
Many thanks
Had a great visit to Ladbroke Grove's local salon, Gravity. Jason is an excellent professional, and delivered exactly what I wanted. A down to earth, friendly, local salon. Highly recommended.
Didn't get a deep conditioning treatment but the shampoo and haircut was nice. The blowdry part would've been nicer had the hairdresser asked what I preferred eg a straight blowdry or a curly blowdry etc but didn't. Overall, nice experience and nice salon.
There's a welcoming athmosphere when you walk in and Declan takes interest in his customers. The spanish girl who did my treatment and cut my hair was very good.