I had horrible colouring in red, nothing like what we agreed. When I voiced my concerns I was told I should try and wash it out! This is completely unacceptable and they should really care about their customers more. I have also made a complaint about this with Treatwell and they have ignored it.
Lovely place, very welcoming and took their time to understand what I wanted at the beginning, as well as checking that I was happy with the cut and styling at the end. Kindly offered refreshments too. Highly recommended!
Violetta was really friendly and polite although it was slightly different to my normal hairdressing experience. She didn't speak through the haircut I was looking for before washing my hair, didn't check in with things like whether the water temperature was right and cut my layer my longer than asked for so had to be redone. It ended up being 20mins longer than stated so I had to leg it back to work. The haircut at the end was really good, I just wished she'd have checked in a bit more.