Lovely place, near to the York Minster. The staff were friendly and accommodating, and tailored the treatment to suit me. They even offered us free parking for the day. Highly recommended!
My mum and I thoroughly enjoyed our treatments, given by the most accommodating ladies; Jackie & Ali. They made us feel very comfortable and at ease, and the massages were at a fantastic price for an hour's treatment. You can really tell when someone loves their job!
We got a couples massage. In the morning we got a call to come in an hour earlier to use the tube and sauna before our massages. We came earlier as asked but waited half an hour as hotel receptionist said spa staff will come and get us. We were offered chocolate and water while we waited. But we then only got about 20min to use the hot tube. And sauna was not even on when we came in so we couldn't use it as 30min is not enough to have it warm enough. Changing room was also a simple shower room and we weren't told where to put our clothes so just left them there. However, after a massage we got to wait around 10min for that shower room to be free as someone was using it so it wasn't pleasant to wait straight after a massage and we got chilly. The massage by Ali was great for my boyfriend and he said she got all the tension points targetted especially trap as he really wished that day. I got another lady (sorry forgot the name) and even though it was in general firm massage I though the technique itself was quite generic and did not specifically target any tension spots or relief muscle. I just want to mention that we both are strength training so we enjoy deep tissue massage. In general this is actually a gem in York!