It was my first time with Jackie and my first microdermabrasion treatment as well. The place is easy to find, with on-site parking, the room is nicely decorated and Jackie is friendly and took time to explain the treatment. I really felt comfortable and in good hands. I spend a fantastic time and fel really good after the treatment. The only thing that could be improved is the effect of the treatment, I thought it was not really visible, neither on my skin nor on the filter.