Best massage I’ve ever had with Jacqueline, she worked magic with her hands and the bamboo and the heat was really comforting and relaxing. She really knew what she was doing and it really helped ease my deep aches and pains whilst also been luxurious and relaxing. Can not wait to go again.
Jacquie is very friendly and gives a wonderful relaxing massage. This is my second visit. My wife had an excellent Sciatic & trapped nerve 1hr session.
This salon gets amazing reviews but my experience was so bad I have e-mailed Hedley House directly and provided them with what was good and bad but as yet I haven't had any response which is also disappointing as the hotel and yoga bomb are amazing and I expected so much more.
In short the therapist concentrated on an injury I have and the hour was spent manipulating me, giving me diet, fitness and life advice and I left feeling more stressed with an injury that is now worse than when I went in!
I booked a full body swedish massage but my lower body was never touched and the whole experience was so bizarre that when I went home I had to double check what I had booked.
My massage was in the log cabin outside and external noises could be heard so even if I was getting the relaxing massage I expected this would have been a negative for me.
The cabin was lovely, as were the staff in the hotel but I'm afraid I can't recommend it due to my experience and I feel that it was a total waste of my time and money.The fact that I left feeling more stressed and sore than when I went in is never a good sign.
I am not a demanding person and I have realistic expectations but this didn't meet my expectations in any way which is disappointing as this is rated as one of the best spa's in York.....hopefully it was a one off!