Glo Beauty & Hair Reviews
inside Northwood's Glo Beauty and Hair, 86 Joel Street, Northwood, London, HA6 1LL
Check availability and book onlineReviews are written by customers after their visit.
90 reviews
What a fabulous caci facial from Farah. She clearly loves what she does and is passionate about it. Very friendly and professional service. Will definitely return
Treatment by Farah Gill•Facials - CACI
Verified review
The absolute worst experience I've ever had at a salon. All I wanted was a wash, trim and blowdry. The trim took a maximum of about 3 minutes and then after the blowdry I noticed that the ends of my hair were burnt to a crisp. My hair was literally thick, rough and zigzaggy, splitting and breaking off. When I showed this to Danielle she looked at me and said she didn't know how it got burnt. No apology. No refund. Just a cheap mask to put on after I complained. The mask did nothing because you can't fix burnt hair. Had to go to another salon and get my hair cut again, much shorter to get rid of the burnt hair. Fuming.
I booked a Groupon voucher for half a head of highlights and a cut. It was easy to get an appointment but had to wait a week because they’re super busy which is completely understandable.
Danielle was friendly and very professional - she did a great job. Tea was offered regularly too!
I will be back!
I bought a Groupon voucher and wanted to redeem it by booking a wash, cut and blow dry a week in advance. Spent a whole day phoning up and no one picked up. The next day someone picked up and left a message for the relevant hairdresser to return my call. Waited 5 hours. Nothing! Eventually phoned back again and was put through to the right person only to be told that because I had a Groupon voucher the soonest appointment they could offer me was 2 weeks away and then hung up on me! Needless to say I got my Groupon voucher refunded immediately and will never be going to this salon!
. I booked to use this voucher for my birthday (after trying on 3 attempts to book).
Firstly, I tried ringing the salon for an hour the morning of my appointment to confirm the time I was due in and noone answered despite shop saying it was open. When I did arrive the hairdresser didn't even look at my hair before the wash. Admittedly I just wanted a trim but it would of been nice to have got her opinion. The hairwash was okay with amazing massage chair. I did only get one shampoo which normally at a salon I have two. The hair cut/trim was very quick and basic, my fringe was left a bit whispsy and the hairdresser just did a standard straight blow dry, which did make a change and look nice however as it was my birthday I was hoping for something a bit more glam. I tried to make conversation with the hairdresser but it was hard work.No hairspray or heat protection was used either As I said my hair did get a basic one length trim so my hair now lacks layers and straight blow dry but I came away feeling a bit miserable, I was in and out in less than 30mins. I have posted this mainly as I too would like an honest review , just be prepared for a quick cut if using groupon
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