Had a lovely experience! I’ve been putting off getting my haircut for years now as I had a bad experience in another salon. Megan was amazing and consulted with me about every detail! Was extremely happy by the end of it! Will 100% be back again.
What can I say Megan, you absolute star. The banter was great and flowed laughing along the way. Megan gave some fantastic advice also. She listened to exactly what I requested and delivered perfection! I am overjoyed at the cut, colour and gorgeous beach waves! One of the best cut/ highlights I’ve had in a long time. Well done Megan. I am definitely looking forward to my next visit.
Unfortunately on day of appointment I ended up at A&E with my partner. Called to apologise and said would rebook in a few days when home. When called back asked about possibly getting a partial refund towards a new appointment (obvs not a full one) and was told very abruptly to speak to Treatwell not them. When I did so, Treatwell had been told to refuse me any refund. Disappointing customer service, guess they would rather lose repeat business than show a bit of flexibility or understanding.
Megan was absolutely fab!! Best balayage I’ve had - Megan was really attentive and I love my new hair, the colour is just right and she cut my hair exactly the way I wanted it. She answered all my questions and was very knowledgeable too!