I was surprised as the whole appointment took about 20 minutes. Usually it takes about an hour for a hair cut for me as I have very thick hair. The hairdresser barely spoke to me and seemed in a rush to get me out of there despite it not being busy. I did not feel at ease. I can see as well that my hair isn’t even, there are strands of hair that are still noticeably longer than the rest. I would not go here again for a haircut.