She took her time to assess my eyelashes and adapted the treatment to their length and thickness. I have rather long and thick lashes, so required extra time with the treatment solutions on, and quite a lot of glue. This took a while to clean off, some of which she asked me to do (but I didn't mind). The experience would have been further enhanced by some calming background music, as there is a fair amount of waiting with my eyes closed. Overall took longer than expected, but stunning result!