I had a set of cluster lashes applied yesterday, I shortly noticed how wonky they were. They also hurt my eyes whenever I closed my hen and this made it hard to sleep.I went back and asked for a refund + for them to be removed. Not only did they refuse to provide a refund they told me i’d have to pay to get them removed. They were extremely rude and hostile, in the end after a lot of arguments they refunded me half of it (12.50). I’m going to another salon to get them removed. Do not go here!
The receptionist is lovely cant fault him. My nail tech a very lenient 2 stars if any. My nails were left unbuffed and indented. Subpar job with no personality from the nail tech. It’s as if she didn’t want to be there, you can literally see where my acrylics were before it’s awful! I usually receive great service here such a shame my usual wasn’t there.
I have loved coming here over the past couple years but my last experience was terrible. The reception staff were not great and while getting my manicure done, he cut my cuticles too far back that it started to bleed. I left with sore fingers and poor engagement from the reception staff. To make things worse, my gel polish has already started to peel and it has only been 3 days! Very disappointed.
I am not happy this time with there job I am happy with ather stuff the doing fantastic job except one stuff I pay £75 for lashes she didn’t do good job the lashes hurting my eyes