Fountain Beauty & Wellness - Canary Wharf Reviews

15 Hertsmere Road, Docklands, London, E14 4AW

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Reviews are written by customers after their visit.

4.5
1808 reviews

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Written by our customers, so you know what to expect at each and every venue.
Great massage (full body therapeutic massage) and overall experience. The masseuse was very attentive and diligent and I felt much better after this 45 min session.
The place is clean but had some funny smell. Not the friendliest staff. Ok to go if you need a convenient and easy to book place.
It was a very easy and smooth booking. The staff were very friendly. The treatment was as promised. Overall very satisfied.
Chiara was good as always. The waxing process was painless and quick and it's good value for money. The staff at the reception can be a bit more professional.
The staff kept me waiting in the foyer for 2-3 minutes but then said my massage started from when I arrived rather than when the lady actually started massaging. The massage started nicely with the lady walking on my back & massaging my back with her feet. This was good but has lead to friction burn on my skin due to the rough towel that was between her feet & my back. Softer towels might be better because the walking on the back is very good for massaging. When she moved to using her hands the "deep" part of the deep tissue massage no longer applied. She was unstructured, and uneven in the way she massaged my back & she jumped around a lot. Worst thing was she started washing my back at 25 to the hour even though I had paid for an hour long massage that started at 10 to. When I told the receptionist I'd only recieved 45 minutes, I was shouted at in Chinese. To compensate me I was offered 15 minutes extra the next time I go.