Fountain Beauty & Wellness - Canary Wharf Reviews

15 Hertsmere Road, Docklands, London, E14 4AW

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Reviews are written by customers after their visit.

4.5
1809 reviews

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Written by our customers, so you know what to expect at each and every venue.
Another excellent waxing, almost painless. Very convenient location in Canary Wharf and you can pop in at lunch for a treatment! Definitely will return.
I paid more for deep tissue massage, but I got a very terrible Thai massage where I had to tell her "harder pls" more than 8x. When she finally decided she will use her elbow instead of just her fingers, she went at it with full force, almost as a sign of retaliation and revenge, then saying "oh, too hard now?" Then she proceeded to use my massage time to slowly eat her Kit Kat in the room saying she needs to replenish her energy, complaining about her last customer who also did 90mins. I'm fine with her eating, just not fine with 15mins stolen from my time and she ended a few minutes earlier too. Completely unprofessional. My friend had a similar experience.. so I'm not sure how they have 4*s. I do monthly massages for 15 years now. I can honestly this is the worst.
Rita gave a very good deep tissue massage. Would definitely go back for further massages or to try other treatments.
Thai massage therapist wasn't in so had to choose an alternative massage treatment, which was okay, but one of the reasons I chose the clinic was to try Thai massage. So I was a bit disappointed, but a little understanding given I booked the night before when the shop was shut. But really, you'd expect Treatwell to have an option to leave availability for your therapists.
The staff is really nice. Clean and professional environment, I would recommend it to a friend. The location is very convenient.