I wasn't able to get the Thai Massage that I wanted as the therapist wasn't in. I had a Deep Tissue instead and the lady was really attentive. She worked a lot of my back and shoulders :)
No music / ambience and a very cold room. The therapist was pleasant but did not ask about any specific problem areas, or discuss preferences. The massage was acceptable, though I have also had some very good treatments from other therapists at the centre, so have possibly been spoiled!